Privacy Policy or Terms & Conditions
1. Information We Collect
When you complete a contact form or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Project details or inquiries
- Consent to receive SMS or email messages from our team
2. Use of Your Information
We use your information solely to:
- Respond to questions, estimates, and service requests
- Communicate project updates, scheduling details, and confirmations
- Share relevant offers or service announcements (only if opted in)
- Improve our customer service and operations
3. No Data Transfer
Your personal data will never be transferred, sold, rented, or disclosed to any external organizations under any circumstances—even with your consent.
4. Unauthorized Sharing Prevention
We enforce strict internal controls and security practices to prevent any unauthorized sharing of your personal data. Your information will only be used by authorized team members for the purposes listed above.
5. Access Control
Access to personal data is restricted to authorized personnel only and is used strictly for project management, service coordination, and client communication.
6. Message Terms & Frequency
By providing your phone number and opting in through our contact form or communication channels, you consent to receive messages from us via SMS or email.
- Message Frequency: Message frequency varies depending on your level of engagement, project activity, and updates.
- Message and Data Rates May Apply: Depending on your wireless provider and plan, standard rates may be charged.
- Text HELP for Help: If you need assistance, text HELP.
- Text STOP to Unsubscribe: You can opt out of SMS messages anytime by replying STOP.
7. Opt-Out Instructions
You can stop receiving messages or emails from us at any time:
- Text STOP to unsubscribe from SMS communication
- Click the “Unsubscribe” link in any of our emails
- Email us at info@frontlinecarpentryanddesign.com or call us at 305-676-4586 to request removal
8. Data Security
We utilize industry-standard safeguards—both digital and physical—to ensure your personal data is protected against unauthorized access, alteration, or disclosure.
9. Your Rights
You have the right to:
- Request a copy of the data we hold about you
- Correct or update your personal information
- Withdraw your consent at any time
- Request deletion of your personal information (when legally permitted)
To submit a request, contact us at info@frontlinecarpentryanddesign.com
10. Accessibility & Availability
This Privacy Policy & SMS Terms and Conditions is permanently available on our website and is accessible wherever we collect personal data (e.g., contact form pages, SMS opt-ins). It is also provided upon request.
11. Policy Updates
We may update this policy to reflect changes in laws, technology, or business practices. The most recent version will always be available on our website with the updated effective date.
©Â These terms and conditions are provided by Frontline Carpentry and Design, Inc.